Oasis has substantial capabilities and experience in Network Operations and IT Systems Management. Our services include Server Operation and Maintenance; Help Desk Support; Disaster Recovery Planning; IT Enterprise Management; Computer Operations; Hardware Maintenance; Network Administration, Management, and Maintenance; Operations Process Improvement; Service Level Agreements (SLAs) and Concept of Operations Development; System Back-up, Continuity of Operations Planning, and Network Attached Storage (NAS) Definition, Design, and Implementation; User Training; and Network Configuration Management. We are experienced in analyzing customer requirements, identifying and correcting problems, anticipating future needs, developing effective solutions, and maintaining, supporting and upgrading applications, system, and networks and over their life cycles. Our personnel install, maintain, and administer mission-critical enterprise-wide firewalls, intrusion detection devices, and other associated network equipment. For more than a decade, our personnel have provided Network Operations and Systems Management services to AFMC and DoD organizations across the US.