Karen McMillan is the Vice President of Operations at HSI and has over 25 years’ experience providing engineering, implementation, and program management support on ATC systems. This includes over 20 years’ experience directly applying FAA engineering and principles to FAA air traffic control systems and procedures. Programs supported include Time Based Flow Management (TBFM), En Route Automation Modernization (ERAM), Traffic Management Advisor (TMA), User Request Evaluation Tool (URET), Display System Replacement (DSR) E-Complex Design and Implementation Project, and Standard Terminal Automation Replacement System (STARS). Currently, Karen provides program management support to the Manager of ATC Facilities in the Air Traffic Control Facilities (ATCF) Office.
Since joining HSI in 2000, Karen has had extensive experience developing operational concepts for advanced capabilities, developing training scenarios using dynamic simulation (DYSIM), and conducting numerous human-in-the-loop (HITL) simulations, collocation studies, and operational assessments. She also has extensive experience working with field facilities on all facets of implementation on numerous automation and traffic management systems. This includes working with sites on the design and development of air traffic (AT) training and providing on-site subject matter expert support in ARTCC operational areas and the traffic management unit during operational shakedown of ATC systems, such as ERAM and TMA. Karen also developed an ERAM AT Training Plan Implementation Workbook outlining the road map for sites to accomplish all ERAM training milestones and worked closely with all twenty sites on ERAM training related activities.
Karen holds a M.S. in Management from Florida Institute of Technology and a B.S. in Business Administration from Mary Washington University.